Shipping policy

Where We Ship: 

We ship to 42 domestic states, excluding U.S. territories, and Puerto Rico, or international.

Due to state regulations, we cannot ship orders to the following states:

• Alaska
• Illinois
• Maine
• South Dakota
• Utah
• Vermont
• Washington

Estimated Processing Time:
Orders are typically processed within 1–3 business days. Processing times may vary during peak seasons or holidays. Order cutoff time is 5:00 pm.

Shipping Methods

• USPS Ground Advantage: 5–8 business days
• USPS Priority Mail: 2–3 business days (calculated rate)
• Free shipping on orders over $39.99
• Free shipping uses economic ground shipping

Tracking & Delivery

• You’ll receive a tracking email once your order ships.
• Tracking can take up to 48 hours to update.

Order Cancellation:
Orders may be canceled within 24 hours of placement. After that, they may already be processed or in transit.

Display to Ship Notice:
Products listed as “available” are in-stock and ship directly from Ripkitty’s facility.

Need Help?
Email us at [email protected] — our team will respond within 24 hours.